Today we use the services of the competent professional Pedro, I recommend it to everyone, attentive, patient, polite and cultured! Picked us up from the hotel as agreed. Pleasant ride, the Van new and equipped. Pedro congratulations on your competence, I Leda my husband Levy, friends Carmem and Sérgio thank you for your attention. Hugs
Chauffeur qui s'intéresse, explique, cherche à apprendre des mots de français qu'il comprend plutot bien
Excellent service, qualified and professional staff. I recommend Portugal Sensation Tours to everyone!
A trip that went smoothly as we discovered the treasures of Sintra, Pedro our guide was very friendly. Congratulations
Our guide, Francisco in Lisbon was fantastic. He picked us up at our hotel, was easy to understand and was very knowledgeable about the history of Sintra, Cascais and Lisbon. I recommend Francisco as a tour guide.
We took a full day tour with Ptsensations. Pedro was so amazing and welcoming. He had a perfect day planned out for us. We went to Pena Palace first and Pedro had tips for a great experience. Then we went to the westernmost point in Europe, which was so beautiful. Then to Cascais with lots of information between history and interesting facts. We had lunch in Cascais and saw beautiful beaches. Because we had some time left, he even took us to Belem to get us some sweets.
His vehicle was clean, air conditioned and he had wifi and chargers for us to charge our phones. It was a hot day and he had water for us. Overall it was an amazing day with a great guide. I would recommend this company to anyone looking for a tour in Portugal
Fizemos um passeio de veículo privado com PTsensations (reservado pela Viator, mas gostaria de reservar diretamente) fora de Lisboa com o nosso Guia Pedro. A viagem incluiu Castelo da Pena, Sentra, Regaleira, Cabo da Roca e Cascais. nós no lado - viagens para ver algumas vistas incríveis do oceano e piscinas de marés! Fomos informados de que poderíamos modificar o passeio ao longo do caminho e que era verdade! Os passos em Pena teve um pedágio em alguns joelhos e quadris velhos, então nós pulamos uma das paradas e o Pedro substituiu com uma parada em Belém! Pedro compartilhou uma riqueza de informação ao longo do caminho e nós recomendamos altamente esta excursão.
Pedro was an amazing guide and became part of our family vacation. He did an excellent job showing us the sites, explaining things, as well as helping my mother around town while I enjoyed other things. We even asked him to drive us to Porto the next day and show us more sites. Really a great experience!
Efficient and cheap transport service. The driver was friendly and attentive. The car's condition was excellent. 5 stars customer service
We booked through Pedro Tours and instantly wished we had met him earlier on our 4 day visit to Fatima. We were traveling with our 5 children to Fátima from Lisbon and Pedro demonstrated excellent knowledge of Lisbon, it's sights and history. He was very patient with our shopping and sightseeing in Fatima especially since we had originally booked him for transportation only. He even went above and beyond to accommodate us with recommendations for lunch in Fatima and a side trip to a palace through Lisbon.
I couldn't have asked for a better guide for our visit. Don't hesitate to book with him directly through his company. I prefer to support local businesses that provide personalized attention like Pedro. Thank you and will certainly book through your company directly on our next visit to Lisbon. Thanks Pedro!
Group discounts up to 10%
Availability all year
Minimum age 6+ years
This cancellation policy applies to tourism services offered by Portugal Sensation Tours, Lda for tours and activities. Our priority is to ensure a positive and satisfying experience for all our customers. However, we understand that unforeseen circumstances may arise that lead to the cancellation of a booking.
Below are the details of our cancellation policy:
Cancellation requests made up to 48 hours before the scheduled tour date: Full refund of the amount paid.
Cancellation requests made between 24 and 48 hours before the scheduled tour date: 50% of the total tour price will be refunded.
Cancellation requests made less than 24 hours in advance of the scheduled tour date: There will be no refunds.
Cancellation due to Weather Conditions or Force Majeure:
If extreme weather conditions or unpredictable events beyond our control (such as strikes, natural disasters, pandemics, etc.) make it impossible to carry out the tour safely, we reserve the right to cancel the tour.
In such cases, customers will be given the option to reschedule the tour for an alternative date or receive a full refund of the amount paid.
Cancellation by the Company:
We reserve the right to cancel a tour due to unforeseen circumstances such as security issues, vehicle maintenance, lack of availability of main attractions, among others.
In case of cancellation by the company, customers will have the option to reschedule the tour for an alternative date or receive a full refund of the amount paid.
Changes to the Itinerary:
We reserve the right to make changes to the tour itinerary due to unforeseen conditions such as traffic delays, temporary closure of attractions, etc. We will do our best to provide an equivalent or better experience.
All cancellation requests must be submitted in writing to our customer service email.
When requesting a cancellation, please provide details such as name, reservation number, tour date and reason for cancellation.
Refunds will be processed within 2 days of confirmation of cancellation.
The refund method will be the same as the original payment.
No Show (No-Show):
In the event that a customer fails to show up at the departure point on the scheduled tour date and time, no refund will be granted.
When booking a tour with Portugal Sensation Tours, Lda, customers agree to abide by this cancellation policy. We recommend that customers read the information provided carefully and contact us with any queries before booking.
This cancellation policy is subject to change without notice. Last update: August 04, 2023
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